Policies

Shipping:

Please allow 7-10 business days to receive your order.  We will ship orders by USPS. As of this time we are not shipping internationally.

Standard Returns:

Thank you for shopping with Mackinac General Store!  If you are not completely satisfied with your purchase, we are here to help!  You have 14 calendar days to return an item from the date you received it.  Items must be unworn, unwashed, unaltered and have original tags attached to be eligible for a return.  Once we receive and inspect your item, we will notify you of the return status.  If the return is approved, we will refund your credit card used in the original transaction.  Processing of refunds typically takes 10-14 business days to process. You will be responsible for shipping costs to return your item.  Original shipping costs are nonrefundable. 

Please ship returns to: Mackinac General Store, 251 N State Street, St. Ignace, MI 49781

Sale items, gift baskets, jewelry and special orders are non returnable.  Please contact us at mackinacgeneralstore@gmail.com if you have any questions.  

Exchanges: 

We recommend that you contact us and inquire about the availability of the product you would like to exchange via mackinacgeneralstore@gmail.com.

As long as the item you want to exchange is the same price, an exchange can be made. If there is an additional cost we can invoice you for the difference. Because inventory changes quickly, we can't guarantee availability of desired exchange products. 

Send exchanges to: Mackinac General Store, 251 N State Street, St. Ignace, MI 49781 

Damaged Items:

We do our best to pack your items carefully but sometimes accidents happen during transit. Please reach out to mackinacgeneralstore@gmail.com and send us photos of your broken item(s) along with your order number. This way we can verify the item and damage. We will resend that item immediately. If the item is no longer in stock we will work our best to make sure you are taken care of. Broken items do not need to be mailed back to us. 

If you ever need anything or have any questions, please email us at mackinacgeneralstore@gmail.com. We are here to help you!

Payment Information:

We accept all major credit cards, Apple pay, Google pay, and PayPal.